Terms and Services

1. Introduction

1.1 These Terms and Services govern the use of the ZakaHealth website, products, and services.

1.2 By accessing the website or purchasing any ZakaHealth product, the customer agrees to be bound by these Terms and Services.

1.3 If the customer does not agree with these Terms and Services, they should not use the website or purchase any products.

2. Nature of Products

2.1 ZakaHealth products are nutritional supplements and wellness products.

2.2 Products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

2.3 All information provided by ZakaHealth is for educational and informational purposes only and does not constitute medical advice.

3. Eligibility to Purchase

3.1 Customers must be at least eighteen (18) years of age to place an order.

3.2 By placing an order, the customer confirms that all information provided is accurate and complete.

4. Use of Products

4.1 Products must be used strictly according to label instructions.

4.2 Customers are advised to consult a healthcare professional before use if they are pregnant, nursing, taking medication, or under medical supervision.

4.3 ZakaHealth is not responsible for misuse, overuse, or failure to follow instructions.

5. Orders and Payments

5.1 All orders are subject to availability and confirmation of payment.

5.2 Prices are displayed prior to checkout and processed through secure payment gateways.

5.3 ZakaHealth reserves the right to refuse or cancel any order in accordance with its policies.

6. Delivery

6.1 Delivery timelines are estimates and may vary due to logistics or external factors.

6.2 ZakaHealth is not liable for delays caused by courier services or events beyond its control.

7. Refunds and Cancellations

7.1 Refunds and cancellations are governed by the Refund & Returns Policy and Cancellation Policy published on the website.

7.2 Customers are encouraged to review these policies before making a purchase.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, ZakaHealth shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of its products or website.

8.2 Individual results may vary and no guarantees are made regarding specific outcomes.

9. Indemnity

9.1 The customer agrees to indemnify and hold ZakaHealth harmless from any claims, losses, damages, or expenses arising from misuse of products or breach of these Terms and Services.

10. Intellectual Property

10.1 All content, product formulations, trademarks, logos, branding, and materials are the exclusive intellectual property of ZakaHealth.

10.2 No content may be copied, reproduced, distributed, or used without prior written consent.

11. Privacy

11.1 Customer data is handled in accordance with the Privacy & Data Protection Policy available on the website.

11.2 By using the website, the customer consents to the collection and use of information as outlined in that policy.

12. Governing Law

12.1 These Terms and Services are governed by the laws of the Republic of South Africa.

12.2 Any disputes shall be subject to the jurisdiction of South African courts.

13. Amendments

13.1 ZakaHealth reserves the right to amend these Terms and Services at any time.

13.2 Updated terms will be published on the website and will take effect immediately upon publication.

14. Contact

14.1 For any questions regarding these Terms and Services, customers may contact ZakaHealth using the official contact details provided on the website.