Pricing and Payment Policy
1. Pricing Model
1.1 ZakaHealth operates on a transparent and fixed pricing model.
1.2 All product prices are clearly displayed before checkout.
1.3 Prices are shown in South African Rand (ZAR).
1.4 Prices include VAT where applicable.
1.5 Delivery fees, if applicable, are disclosed separately before payment.
1.6 No hidden or post-checkout charges apply.
2. Pricing Determination
2.1 Pricing is determined based on:
- Clinically effective ingredient dosages
- Ingredient quality and bioavailability
- Manufacturing, testing, regulatory compliance, and logistics costs
2.2 ZakaHealth reserves the right to adjust prices due to supplier cost changes, currency fluctuations, or regulatory requirements.
2.3 Confirmed and paid orders are not affected by subsequent price changes.
3. Payment Methods
3.1 ZakaHealth accepts secure electronic payments through approved payment gateways, including PayFast.
3.2 Accepted payment methods may include:
- Debit cards
- Credit cards
- Other electronic payment methods supported by the payment gateway
3.3 All payments are processed securely using encrypted payment technology.
3.4 ZakaHealth does not store customer card or banking details.
4. Promotions and Discounts
4.1 Promotional pricing, discounts, and bundle offers are clearly marked.
4.2 Promotions are time-bound and subject to availability.
4.3 Discount codes cannot be combined unless explicitly stated.
4.4 Promotional pricing does not apply retrospectively to completed orders.
4.5 ZakaHealth reserves the right to withdraw or modify promotions at any time without prior notice.
5. Pricing Errors
5.1 In the event of a pricing or typographical error, ZakaHealth reserves the right to cancel the affected order.
5.2 Customers will be notified promptly in such cases.
5.3 A full refund will be issued where payment has already been made.
6. Currency and Cross-Border Payments
6.1 All transactions are processed in South African Rand (ZAR).
6.2 For international payments, exchange rates and bank charges are determined by the customer's payment provider.
6.3 ZakaHealth is not responsible for additional fees charged by banks or card issuers.
7. Contact
7.1 For pricing or payment-related queries, customers may contact ZakaHealth through the official contact details provided on the website.
Directors: Gary Prothero | Eric vanDieman